We cannot accept returns on monogrammed, personalized, special-order items, custom upholstery, food or on items damaged through normal wear and tear. To initiate your return, please contact us at 888.922.4108 or visit us at your local store. Please note that returned items must be in new condition.Ĭutlery returns (knife sets, single knives, cutting boards, knife sharpeners and knife storage) may require extra information and safety instructions. Returns with original receipt will be refunded in the original form of payment, cash and check refunds over $100 will be issued as a company check (may take 14 business days from time of request). Returns with a gift receipt will be refunded in the form of a Merchandise Credit for the amount indicated on the gift receipt. An original receipt or gift receipt is required for all returns and exchanges. Within 30 days, you may return most items for a refund of the merchandise value. Upon receipt, please inspect your purchase and notify us of any damage we will arrange for a prompt replacement. Attention to design, materials, safety and construction are our priority. Return PolicyĪt Williams Sonoma, we take great pride in the quality and craftsmanship of our products. This service is not available for some oversize items, items shipped directly from the supplier (including perishable and custom-manufactured items), out-of-stock items and items to be shipped outside the contiguous 48 states. Next Day Deliveryįor an additional charge of $26 per address, we can expedite delivery to most destinations. The shipping rate varies depending on your order total and shipping destination. Please remember it can take some time for your bank or credit card company to process and post the refund too.UPS can deliver most in-stock items within 3–5 business days. If approved, you’ll be automatically refunded on your original payment method within 10 business days. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at s and issues We can suggest appropriate carrier’s that you can use to your return your items. Please enclose the document with your return. If your return is accepted, it is your responsibly to arrange return to address on the sales return document. Special order items and some Rational accessories are non returnable. There is a 25% restocking charge for items being returned where, for example, they have been ordered in error by the customer. To start a return, you can contact us at s will issue you with a sales return document which will include the address for the product be returned to, the credit value that will be issued upon inspection and return – this document will include restocking charges if applicable. You will also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it - unused and in its original packaging. We have a 30 day return policy, which means you have 30 days after receiving your item to request a return.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |